Desert Online General Trading LLC
Dubai, United Arab Emirates
Desert Online General Trading LLC
Dubai, United Arab Emirates
By accessing this website, you are agreeing to be bound by its Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark laws.
Permission is granted to temporarily download one copy of the materials (information or software) on Desert Online General Trading LLC's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Desert Online General Trading LLC at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
The materials on Desert Online General Trading LLC's website are provided 'as is'. Desert Online General Trading LLC makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Desert Online General Trading LLC does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
In no event shall Desert Online General Trading LLC or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Desert Online General Trading LLC's website, even if Desert Online General Trading LLC or a Desert Online General Trading LLC authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The materials appearing on Desert Online General Trading LLC's website could include technical, typographical, or photographic errors. Desert Online General Trading LLC does not warrant that any of the materials on its website are accurate, complete, or current. Desert Online General Trading LLC may make changes to the materials contained on its website at any time without notice. Desert Online General Trading LLC does not, however, make any commitment to update the materials.
Desert Online General Trading LLC has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Desert Online General Trading LLC of the site. Use of any such linked website is at the user's own risk.
Desert Online General Trading LLC may revise these terms of use for its website at any time without notice. By using this website, you are agreeing to be bound by the current version of the Terms and Conditions of Use.
When you use our service, send e-mails, text messages, or other communications from your desktop or mobile device to us, you are communicating with us electronically. You consent to receive communications from us electronically, such as e-mails, SMS messages, mobile push notices, or notices and messages on this site, and you can retain copies of these communications for your records. By registering to our service, you may also receive communications regarding news, products, offerings, and newsletters relating to our website.
You may unsubscribe from promotional communications at any time by following the instructions in the emails or in your account settings. However, you will continue to receive transactional messages relating to your orders or account.
Any claim relating to Desert Online General Trading LLC's website within the GCC will be governed by the laws of the United Arab Emirates without regard to its conflict of law provisions. All disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.
We currently accept valid credit or debit cards with a Visa or Mastercard logo for purchases on Desertcart. This includes prepaid cards and Visa-based e-dirham cards. Certain items may also support cash on delivery (COD), which will be indicated on the product page. Cash on delivery orders incur an additional fee shown at checkout. Refunds for COD orders will be issued as store credit. All transactions are processed securely, and Desert Online General Trading LLC is not responsible for any fees applied by your issuing bank, including international conversion or authorization fees. Desertcart recommends card payment over cash to ensure faster delivery and secure refunds.
Refunds will normally be issued to the original payment method used for purchase, except where store credit is specifically requested or required by local law. For EU and UK customers, you have the right to withdraw from your purchase within 14 days without providing a reason. Items that are opened, used, or fall under non-returnable categories (such as undergarments, food, supplements, personal grooming products, or items missing serial numbers) cannot be refunded. Products covered under manufacturer warranty will be handled as per the original manufacturer's terms. To request a return, contact Desertcart Support via live chat or email with photo or video evidence if required. Returned items must be in original packaging, unused, and complete with all parts and manuals. Refunds are processed within 48 hours of the returned item being received and approved.
Users are responsible for providing accurate and up-to-date information when creating an account and for maintaining the confidentiality of their login credentials. You are fully responsible for all activities that occur under your account. Desert Online General Trading LLC reserves the right to suspend or terminate any account found to be engaging in fraudulent, abusive, or unlawful activity. Users must not misuse the website, interfere with its functionality, or attempt to gain unauthorized access to other accounts, systems, or data.
For EU consumers, disputes may be submitted via the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr. Nothing in these Terms affects any statutory rights you may have under Australian Consumer Law or equivalent local consumer protection laws. Refunds for international customers will comply with the consumer protection requirements applicable in their jurisdiction.
Business Name: Desert Online General Trading LLC
Email: support@desertcart.com
Phone: +971 4 524 5524