RULIA Kitchen Faucet, 2 Handles Kitchen Sink Faucet, 3 Holes Sink Faucet, Pull Out Kitchen Faucets, Bar Kitchen Faucet, Brushed Nickel, Stainless Steel, RB1060

I was impressed right from the initial unpackaging, great finish and very smooth controls. I have had no problems since I installed two complete sets in a bath and kitchen recently built. I thought they went nicely with the farmhouse style sinks used in both locations. Recently the hot water control became very stiff on the bathroom faucet. I was unable to determine if it had been damaged during the construction around it the past six months as I finished the building project. I contacted customer service to obtain a new hot water control and was immediately responded to by Julia. I emphasized that I was not seeking warranty as I was unsure of the problem until it was removed and inspected. I just wanted a replacement part in the event it failed as we live in a remote location in Wyoming. Julia requested information to verify purchase from amazon and a picture of the item. I was notified shortly after that a replacement was being shipped. I was surprised to receive an entire faucet complete, not just the part I requested. I intended to pay for the replacement part but was never asked to do so. This is the most impressive customer service I have ever received in recent years and actually reinforced that there are some companies who strive to give good quality service, which I have doubted for some time now. Hats off to Julia and Rulia for a great experience which went beyond anything I expected. Thanks Again!

Very nice, works well.

I love my faucet. I’ve used it for months now no problems no leaks. It was easy to install. I am not a plumber or handy at all, but I could do it following the directions. My wife did help me so I would have to recommend two people. Works very well

The material seems solid but the system for installation is "weird"!!! I've installed more than a couple faucets and this is the first system like this I've encountered!! I like the creativity and innovation of it and once I was through fussing with the parts... it seems to be working properly and the good quality brass and steel should hold up well!!

I'm really impressed with this faucet. I love everything about it, except I wish it stuck out further from the back of the sink. The water flow is close to the back edge of the sink, making it a challenge to not get water back there. Easy install, great color and finish, solid quality. The perfect value I was looking for.

This was easy to install, even with numb fingers which makes lining up threads to screw on a difficult task, lol. If I didn’t have numb fingers, it would have only taken me about 20 minutes to install. I had to scrape caulk from previous faucet off, then it is so simple to install it is not funny. I did this for my Mom to replace a fixture hanging halfway on and she is thrilled with it and has not stopped commenting about how much nicer it is than the previous faucet. I find that it works so much better have separate knobs and center piece than one all in one faucet that if someone happens to it, it pretty much makes the whole faucet give you problems. The separate knobs take the weight off of the spigot. Much better for longevity of the faucet.

DO NOT BUY!!! Two days after installation one of the hose connections failed. Water everywhere. Instead of returning the entire faucet we just went and bought a piece and fixed it. Five months later I'm washing dishes and I lose water pressure. Look under the sink and a different hose attachment has failed. Water everywhere. Now I have to pay a handyman AGAIN to find another piece and fix it. The handyman fees have now cost me more than the faucet itself! Grrrr---I'm so frustrated!!

I do like this product. It’s sleek, exactly the head I was looking for and good flow rate.The neck is so short that it sprays the back of the sink almost as much as in the bowl. If there was a 3” add on on to pull the neck out just a tad more I would be extremely grateful.