EX6400

When used to help increase already existing wifi signal strength you will get a better and more stronger connection to your router. I used this to help increase the signal to my Xbox One because my games would download slow and multiplayer games would often times be laggy or more times than not have packet loss in games such as Battlefield 1. Once connected the range of my wifi signal is greatly increased and reaches far across the opposite side of my house where my router is now. My router is only a Netgear N600, nothing special so you don't need a top of the line router for this to work correctly. When setting up it was hard to connect it using the WPS button on my router but I think thanks more of me not knowing how to correctly use it. I found it much more easier to go to the website listed in the manual to set it up manually. The website displays everything for you which made a huge difference because my router has a 2.4 GHZ and 5 GHZ signal so on the website you can click to make an "extension" for both signals. When using the WPS rather than website to connect the extender to your router you have to repeat the steps to connect it because it connects each signal individually. When I tried it that way I wasn't sure if both signals were connected to the extender and when I went on the setup website it clearly showed and gave the option to connect both. For performance on the extender signals, I orginally was getting 78 mbps on my routers wifi in the room I was intending to have the extender in. On the 2.4 GHZ EXT the extender was giving me a signal of 135 mbps , huge difference! I use the 2.4 GHZ EXT for my smart phone which is more than enough signal strength. And on the 5 GHZ EXT I was getting 270 mbps which works great on my Xbox one for downloading/uploading, multiplayer, streaming. When I tested the download speed of my Xbox One on my regular network I would get between 9 - 15 mbps and upload speeds would be around 5 - 8. Now on the extender network I get between 25 - 30 mbps download speeds and 10 - 15 mbps upload speeds. So this device did exactly as it intended to do. Hope this helped anyone on the fence about purchasing this, as I was unsure myself after seeing many reviews saying how these extenders were a "waste if money". I belive those people just bought an extender that was not strong enough to support their full wifi signals or placed them too far from their router and it can't connect to it good enough. When it comes to these, spend a little extra money if you have it so they work as you expect them too, if the price is cheap so is the quality! The last note I'll make on this is I liked how on the extender itself it gives light displays to show if you need to move it closer to the router or if you need what it's extending the signal to, to be closer because the signal is too weak. Both should be green to indicate that you are in a good zone.

Easy to install. And my previous extender worked seamlessly with my new one.

I'd like to first say that I've had a Netgear 802.11ac router for many years and *knock on wood* it hasn't failed me. When I needed a range extender, I thought I'd go back to them. Unfortunately, this product just doesn't last. I had it plugged into a receptacle in my basement, literally about 7' straight below my router (needed it in that location because an I-beam in the ceiling of my basement wreaked havoc on the wifi signal from the router to the basement). It worked very well... for a little while. Then it didn't. The EX6400 would, from time to time, just stop working. Mind you, this was when it was only a few months old. The only way to get it going again was to unplug it to cycle the power. Then it would work for a few days, maybe a week, until it stopped again. Now bear in mind that, although I'm no tech expert, I have certifications from Microsoft and Cisco, so I have a pretty good understanding of what I'm doing tech-wise. I knew the extender should work without having to constantly cycle the power, but sometimes you just have to pick your battles. One day, about 6 months after purchase, this extender just completely bought the farm. It wouldn't turn on; it wouldn't do anything. I knew I was well within my "one year warranty" so I contacted Netgear to get an RMA. If you've ever had to deal with Netgear, you know this is where the fun begins. You see, even though the Netgear warranty period (for defects in quality/workmanship) is "1 year," they don't want to honor that warranty until they have done troubleshooting over the phone with you. But guess what? The TECH SUPPORT included with the device is ONLY 3 months. So before they give you the RMA, they want you to PURCHASE a Tech Support SUBSCRIPTION so they can troubleshoot the device! Great business model, right? I decided I wasn't going to pay for support that should be included in the warranty period, and I told them so in no uncertain terms. I was put on hold, where I stewed for awhile, and when the agent came back I was told I had (graciously) been granted a ONE TIME tech support session to troubleshoot the STILL UNDER WARRANTY product. I felt so honored! Long story short: they couldn't get it to work, either. They gave me an RMA to return it for replacement. So I returned it to them (on my own dime, of course) and received a replacement. And... the replacement only lasted about 6 months until it, too, just completely stopped working. I'll be replacing it again, but it won't be with another Netgear product. I've learned my lesson! Netgear, first and foremost, needs to fix their horrible consumer warranty policy. If you give someone a one year warranty on your product, then the technical support to troubleshoot that product should also be ONE YEAR. That 3 month tech support business is PURE HOGWASH.

Tech support not rated, didn't use it. I have a Netgear Nighthawk that does a great job of putting a 2.4 and 5 GHZ around the entire house. It was very dependable, no dropped wifi transmission unless the internet went out, which was very rare. That is except for one specialized video streaming box that is used to access live Japanese channels in Hawaii which doesn't seem to get the signal that an Apple TV unit right next to it does. It just could not sustain a steady streaming flow and was very problematic. After many trial workarounds, I ordered this extender which installed fairly well, though not as easily as advertised...no complaint. It immediately solved the video streaming issue, which felt like success. Except, a few days later, we started having a series of random daily drops on 5G while the 2.4 GHZ channel kept working...it was not a dropped internet signal. The only thing that had changed in the wifi spectrum was the addition of the extender. As I worked through it, the only explanation I came up with was that the Nighthawk and extender might somehow have been cancelling out each other, since the extender is working off the 5G GHZ frequency and the Nighthawk signal was generally supporting the same area where the extender was installed. I started troubleshooting via the Nighthawk app on my iPad, but the problem got worse, the 5G channel went down to less than 50 MBPS when 230 had been its norm. Although I had done a firmware update of the extender upon original installation, the Nighthawk app was showing that a firmware update was needed, so that was done and soon after that, reception went back to what it had been upon first installation, a more reliable wife transmission. I am still experiencing short (2-3 minutes) drops, but not as dramatic as they had been. Knock on wood! It can be argued that the extender is not at fault, and I can't defend that it might have been. But, it is the only thing that changed in our home wifi spectrum literally only a few days before two weeks of daily drops occurred. Bottom line: I am happy with the extender, it does what it should, but I'm not totally convinced I've totally solved the dropped signal issue yet.

Once we got it set up, it was great. Had to take two different phone calls with tech-support to get it to work correctly. The first tech didn’t help completely. The second tech was very good and thorough, and we had to do a factory reset. Once that was done, it was full speed ahead.

I’m not a techie, and I bought this because I already have a netgear router. So you just use the pairing button on both this and router (twice for both bands) and it set up on the first try. I also used AI to verify step by step how to get this setup. Lastly, I had to reselect the WiFi network for items (Roku) where the extender was placed, as they didn’t automatically find the extender. Clear as mud? Anyway, it took about 30 minutes total as I was fairly methodical about setting this up. Overall, it works well, and we are getting great connectivity, in prior dead zones.

Set up was not very easy. Also, range is not very stable as it keeps on disconnecting

I picked this up to help with the signal throughout our house and it works great. We noticed we have such a better signal anywhere in the house. This helps out a lot working from home and needing to have the main modem in the office. I would definitely recommend it to anyone who needs more signal through their home.

Terrible producto, trate de hacerlo compartir Wifi de un AP Meraki y no se pudo a pesar de que segí todas las indicaciones. Aparentemente se conectaba y las extendía pero ningún dispositivo se pudo conectar.