Dolphin Premier

Ordered 3/31, received the very next day around lunch. Just in time for all the pollen to begin falling from the Live Oaks that cover the property! We have had clarity issues ongoing and have been leaning on whether or not to upgrade the pump filter from glass beads to a finer media. We had to FLOC our pool and ever since that time, our clarity has been off. The pool would be clear until the bottom of the pool is disturbed and it would get cloudy. This Dolphin has immediately begun to pull not only stray leaves but all of those fine particles! Says it has a 3 year warranty so we’ll see what the longevity is but out the gate, I’m impressed! You can clearly see in the photos the path it’s made on the first few passes. Super happy right now. *********Update after a few days************ So the oversized leaf bag is the champ! It grabs EVERYTHING off the floor - sand, particulates, etc With that said, we did remove as much leaves and debris as possible with the net before running the machine. It’s great but don’t overload it. The ONLY negative I see so far is the wall climbing capability. We also own the Triton PS Plus, and that one will try to climb out of the pool. Only reason i bought the Premier is because some sensor went out and we didn’t have time to troubleshoot, get to a repair shop, etc. Pollen was literally falling from the trees! The Premier isn’t quite as strong but between the two of these, we should be very good. The leaves and sand are more important anyway because I can scrub the side of the pool with the brush.

The cleaner works really well. My ultimate joy with this product is after 2 years the power supply had quit working. The company website was easy to navigate and I put in a warranty claim (3 years!) and within a couple days I had received my new power unit. That kind of customer support is priceless. I will be a customer for life! Great job Dolphin!!!

What an expensive piece of junk. The movement pattern is horrible--my unit seems to love a small area (maybe 100 square feet) of the pool near the shallow end, and almost never goes anywhere else. So there are accumulations of sand, etc. on the bottom that it simply NEVER reaches, so I actually brush the stuff into the thing's favorite places, where it MIGHT be picked up. After watching the thing work, there is simply no turning programmed into it, so it just goes back and forth for the most part, and after it comes down from the walls, it tends to come straight out, so it tends to bounce between parallel walls. I've even put a weight on the cord to try to force it to work in the deep end, and guess what it did? immediately headed for its favorite spot in the shallow end and stayed there with the cord pulled tight, like a dog straining at its leash! To be fair, it does seem to actually pick up a little dirt IF it goes directly over it. I got through to customer service once, and like their useless FAQ, it tells you to make sure your pool chemistry is in order. Are you kidding? There is simply no way pH or Chlorine level, etc., is going to fix this problem. And I only got through to them once, when the unit was fairly new. The last few times I tried, they won't answer or, like the one time I actually out-waited them on hold, I got semi-intelligible Habib in Calcutta. He said "Hello, Maytronics xxyatriffcffeethff." (joking--he was completely unintelligible after two or three words). I asked him to repeat that and HE HUNG UP after I waited on hold for about an hour. Oh yeah, somewhere along the line they got the idea that I wasn't happy, and the company sent me a code for $50 off if I wanted to buy anything else from them. There's zero chance of that. I recently saw at my pool store a simple, rechargeable vacuum-type device that fits on the end of your cleaning pole for about $69. I think I'm just going to get that and forget the stupid robots. But calling this thing a robot is an insult to robots the world over.

The first pool opening of the year usually consists of me spending the better part of an hour fishing out all of the fall and winter debris that has fallen into the pool around the cover (how that happens, I have no idea!). So when I read a review from a Dolphin product dealer, raving about the large capacity leaf bag on this model, I knew I had to give it a try. And boy am I glad I did! The initial clean was amazing but the bag did get full after vacuuming up about 90% of the leaf litter on the bottom of the pool. So I cleaned out the bag and ran it again. The pool was 100% clean from the floor, all the way up to the water line! The large capacity bag is made of a thick nylon material. So after the second pool sweep, I removed the bag, shook out the debris, and then ran it through a gentle cycle wash in my washing machine minus any fabric softener to maintain its absorbency. Worked like a charm! I also love that you can drop it in the water, leave it, and choose settings to have it run in its own everyday, every other day or every 3 days. I make sure the entire cord is in the water and just close the pool cover over it so that it can run whether I’m here or not. I choose to run it every day and just open it up and clean out the filters on the weekend. Couldn’t be happier with this purchase! Worth every penny!

I purchased this cleaner because of the hyped professional reviews and the changeable filtration media, especially the leaf bag, as my pool is surrounded by trees. Here are things I don't like: 1). The manual and instructions are truly awful, and the machine is obtuse enough that you need some instructions. It's actually a bit shocking how insufficient and nearly worthless the manual is. 2). It does not clean the steps in my pool, like at all. It works the bottoms and sides pretty well, but never comes up and cleans the horizontal surfaces of the steps, which are big enough to accommodate the unit. 3). The controller is confusing and MUST be reset at least every week. As far as I can tell, you have to tell the controller every week: yes, I want the robot to run for another week. I was surprised when I came to this realization. 4). While the large leaf bag is nice to have, swapping it in and out is not exactly hassle-free. It's enough of a chore that I tend to put it off. Emptying it is also awkward and difficult. 5). It comes with no stand or cradle of any kind. 6). It doesn't seem to be very intelligent, it just randomly runs around the pool, tending to miss spots and waterlines. For the most part, it does clean my pool better than my old Polaris 380 (or whatever I had), except for the steps. It had better last a long time, or my rating will drop further, quickly.

We got this about 6 months ago when our pool guy quit and when January came, the ashes from the Altadena fires completely destroyed the water. It was so thick, that we couldn't even see the bottom and we thought for sure we would have to drain the pool. Along with the ash from the fires, debris from the wind, our pool equipment also died and we had to wait months to get a replacement part. So we made a plan to run the dolphin every day and to clean the filter as often as possible. First we used the cloth bag filter which would fill up really quick from soot and leaves. We would toss the debris and hose down the cloth bag and repeat. As weeks went on, we started to see improvement. We also went to leslie's pool to get the water tested and pick up the right solutions and managed to get the pool back on track. Once the soot was out, we switched back to the hard plastic filters. Check out the photos of the pool right at the start of the fires and after, you can see the bottom again. Even my former pool guy was impressed that we managed to save the water. Sometimes, the little rubber tracks misalign and you'll just have to snap that back in. Filter was easy enough to clean, you just have to do it. This little guy is a pool saver! Hero status

Waited a year to leave a review so I can give a decent evaluation. The price is high, but with this product, you get what you pay for. Does a great job getting the tiles brushed and clean. I don’t have many curves so it gets roughly 98% of the pool clean with in 3 hours. The 90 degree corners are my only weak points it doesnt get that well. Wall climbing is no issue and works well on the pool bench steps. Just drop it in, plug it in, then power…that easy. I will say this, getting it out of the water requires some muscle and I’m starting to notice some dirt leaving the bottom and back into the pool while trying to lift it out, it’s not a lot, but definitely noticeable If anyone reading this has any recommendations to prevent this I’m all ears. Perhaps the inner springs that keep the vacuum intake closed needs to be adjusted or I may need to purchase another bottom cartridge. The three filters it comes with work well and picks up everything. Scheduling for daily/weekly clean is easy to setup and YouTube has a lot of videos showing how it’s done as well.

Maytronics does not stand behind their warranty. This is our second unit. the first one worked like a champ for 5 years. Then water got into the motor area and the motor seized up. Thought about replacing the motor but felt like we got our money out of it and purchased a new one in September 2024. Out of the box the performance wasn't as good as the first one but still did a good job. A few weeks ago the robot would go to the deep end and continue back in forth on the same path. No matter where you put it in the water at. Set it back to Maytronics , they "fixed it" and it still does the same thing. Now Maytronics wants to charge me to return it and possibly for the repair as well even though they didn't correct the problem. And I just got it back AND it's still under warranty. Time to look for another manufacturer of pool cleaners. No help from Maytronics, cleaner continues back to the same area of pool.

Love it Just bought a new house that came with a pool. We had no idea how to take care of our pool and it became disgusting. This robot clean up our pool so nicely