where can I purchase a replacement pump ?

I thought I needed a pump because it had almost quit working. It was just plugged up with hair. Did you try taking it apart and cleaning it? If that's not it, you have to get a pump the same wattage, output, etc...just search pet fountain pumps. Now this will involve tearing the fountain apart and connecting wiring. My pump is e years old and still going strong, with monthly cleaning.

Where can i find these replacement filters??

From Amazon. They're listed as an accessory order. Or just put in honey guardian filters.

Why do the new filters have to come in plastic? It seems less effective than the fabric casing at trapping hair, not to mention more wasteful.

Not sure. My unit is working better without either filter. With either filter after almost a year it over flows.

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

HoneyGuaridan W25/W18 Pet Water Fountain Replacement Carbon Filters 6 - Pack

HoneyGuaridan W25/W18 Pet Water Fountain Replacement Carbon Filters 6 - Pack

Product ID: 136616833

Details

Brand
HoneyGuaridan
Material
Carbon Carbon
UPC
737420881710
Unit Count
6 Count

💧2.5L ultra-quiet water capacity

📶Dual-band WiFi (2.4G/5G) connectivity

🔋2000mAh battery with 15-day runtime

Description

💧 Stay ahead in pet care with the smartest, quietest hydration station on the block!

SMART HYDRATION CONTROL - Manage your cat’s water intake remotely via the HGsmart app with seamless 5G WiFi connectivity.
TRIPLE FILTRATION PURITY - Advanced triple filtration system delivers fresh, odor-free, oxygen-rich water for optimal pet health.
SMART ALERTS DUAL POWER - LED indicators keep you informed on water and battery status, while dual power (battery + adapter) guarantees uninterrupted hydration.
WHISPER QUIET MAGLEV PUMP - Innovative pumpless maglev technology ensures ultra-quiet operation (<23dB) and safer, debris-free water flow.
LONG LASTING LOW MAINTENANCE - Generous 2.5L capacity means fewer refills—up to 8-10 days of fresh water with easy tank visibility.

The HoneyGuardian Cat Water Fountain is a cutting-edge, battery-operated smart dispenser featuring dual-band WiFi for app control, a revolutionary maglev pump for silent and safe water flow, and a 2.5L capacity that supports up to 10 days of hydration. Its triple filtration system ensures clean, fresh water, while smart LED alerts and dual power options provide hassle-free, continuous operation—perfect for the modern pet parent who values convenience, safety, and style.

Specifications

ASIN	B07QRTJ2NC
Brand	HoneyGuaridan
Brand Name	HoneyGuaridan
Customer Reviews	4.4 out of 5 stars 531 Reviews
Manufacturer	HoneyGuaridan
Manufacturer Part Number	Pack of 6 Carbon Filters
Material	Carbon,Activated Carbon
Material Type	Carbon,Activated Carbon
Model Number	Pack of 6 Carbon Filters
Number of Items	6
Product Benefits	Removes bad tastes and odors, catches hair debris, maintains water freshness with regular filter changes. Product Benefits Removes bad tastes and odors, catches hair debris, maintains water freshness with regular filter changes. See more
UPC	737420881710
Unit Count	6 Count

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Imran F.

Very reliable shop with genuine products. Will definitely buy again!

2 weeks ago

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Fatima A.

Best international shipping I've ever tried. Worth every penny!

3 days ago

Farhan Q.

The delivery time was excellent, and the packaging was secure.

2 months ago

View all Trustpilot reviews