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1. What should I do if the machine cannot connect to the phone?
①Close the mobile data of your smart phone and connect to the home Wi-Fi network before connecting the machine to the phone.
②Make sure the green indicator light of the feeder is flickering slowly before connecting.
③Try to use another device to connect.

2. What should I do if the machine cannot connect to Wi-Fi?
①This feeder is only access to 2.4Ghz network and 802.11b/g/n Wi-Fi routers. Please make sure you are not using a 5G network.
②The feeder should get close to the router, no more than 13ft.
③Make sure they have entered the right Wi-Fi password, especially be careful to the capital letters and the space.

3. What should I do if the feeder cannot dispense food?
①Use dry pet food between 0.10" and 0.70", no canned, snacks or wet food.
②Use a dry cloth to clean the food outlet and the infrared tube regularly.

Specifications:
Food type: Dry food between 0.10" and 0.70", no canned, snacks or wet food
Power Input: AC100-240V~50/60Hz
Output: DC5V-2A
Hopper Capacity: 4.5L
Camera: 1MP, 130°wide-angle lens
Product Size: 9.44*6.29*14.96 (tall) inche